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Evergreen Dictation https://evergreenbs.com Digital dictation and transcription. 24/7 Fri, 04 Dec 2020 11:15:23 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.14 https://evergreenbs.com/wp-content/uploads/2020/04/cropped-Main-logo-1-32x32.png Evergreen Dictation https://evergreenbs.com 32 32 Captains, Goal Scorers, Diego Maradona https://evergreenbs.com/index.php/2020/12/04/captains-goal-scorers-diego-maradona/?utm_source=rss&utm_medium=rss&utm_campaign=captains-goal-scorers-diego-maradona Fri, 04 Dec 2020 11:30:00 +0000 http://evergreenbs.com/?p=509 November 2020 saw the death of football legend Diego Maradona at the age of only 60.  One of the greatest players of all time, he was captain when Argentina won the 1986 World Cup, scoring the ‘Hand of God’ goal against England in the quarter-finals. Drawing an analogy about football and work, is the captain…

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November 2020 saw the death of football legend Diego Maradona at the age of only 60.  One of the greatest players of all time, he was captain when Argentina won the 1986 World Cup, scoring the ‘Hand of God’ goal against England in the quarter-finals.

Drawing an analogy about football and work, is the captain the most important team member, does the captain need to score all the goals?  I am the captain of our team – Evergreen Dictate is my business, my baby, my passion – but I certainly could not accomplish what we do and achieve our targets without the team members – our players.

At Evergreen Dictate we are very much a team – our squad are long serving and we have worked together for many years.  Each player can rely on the certain fact of other players pulling their weight.  Here it does not matter what number is on a shirt – our high standards and excellent work ethic runs through the team.

To ‘assist’ in football is the act of helping another player score points or goals. 

Our goals are joint efforts – we envisage, plan and commit to first class service.  A team member may answer a call and deal with a new enquiry in an excellent manner – somebody else could then pick up and deal with that new enquiry and somebody else could obtain agreement that the customer wants to go ahead – a goal scored!  One for the team!  Who scored? It was a team effort! 

I am the captain, but I’m very pleased and actually grateful to also be part of such a great team, and our team is Premier League.  If you are thinking of outsourcing your typing needs, give us a call – you will be in the best seats, we won’t sideline you and we won’t leave you in the dugout.

Gill Price
Evergreen Dictate
2 December 2020

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Shut down and re-boot https://evergreenbs.com/index.php/2020/10/26/shut-down-and-re-boot/?utm_source=rss&utm_medium=rss&utm_campaign=shut-down-and-re-boot Mon, 26 Oct 2020 10:00:00 +0000 http://evergreenbs.com/?p=494 There have been many words written recently about how the pandemic will transform work, travel, education, shopping, leisure … the list is endless.  But I believe that the major change will be to individuals. Experiencing such unprecedented circumstances is bound to change people.  The appeal of being at a packed live event will always now…

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There have been many words written recently about how the pandemic will transform work, travel, education, shopping, leisure … the list is endless.  But I believe that the major change will be to individuals.

Experiencing such unprecedented circumstances is bound to change people.  The appeal of being at a packed live event will always now be weighed against the potential dangers of the big crowd.  Washing our hands and keeping a safe distance away from others – going forward it will surely be hard to justify ignoring those familiar habits.  We will never forget that restaurants, cafés and clubs were closed and we stayed at home, enjoying our own environments and relishing being with family members. 

The draw of foreign travel has paled, for many, and the bonus has been unexpected discovery of beautiful parts of the UK which are accessible without the trouble of airport delays, boarding passes and quarantine. 

Maybe we have become more thoughtful and aware about how things can change in an instant – many families have lost loved ones, and those left behind might feel lives lived differently will be fitting tribute to those departed.  The global pandemic has given individuals an opportunity to change behavioural patterns – many have relished the forced re-boot and have flourished as a result.

It will be interesting to see how long our new habits will last.  Re-evaluation has been possible, we’ve lived in a different way, and maybe we always will.  In praise of difficult times?  Just maybe.

Gill Price
Evergreen Dictate
2020

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Evergreen Dictate – our own dictation app https://evergreenbs.com/index.php/2020/10/05/evergreen-dictate-our-own-dictation-app/?utm_source=rss&utm_medium=rss&utm_campaign=evergreen-dictate-our-own-dictation-app Mon, 05 Oct 2020 10:00:12 +0000 http://evergreenbs.com/?p=483 Our clients are enjoying our Evergreen Dictate app so much!  We have been in the outsourced transcription business for more than 21 years.  We accept all formats of recordings which arrive with us by many means (you can even upload to our website), and we also run a highly efficient telephone dictation system (any telephone…

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Our clients are enjoying our Evergreen Dictate app so much! 

We have been in the outsourced transcription business for more than 21 years.  We accept all formats of recordings which arrive with us by many means (you can even upload to our website), and we also run a highly efficient telephone dictation system (any telephone handset becomes a voice recorder and deposits dictation immediately onto our system).

However, in 2018 we launched our Evergreen Dictate app – it’s free to download from the App Store or from Google Play, and goodness me, does this app make dictation easy for our customers.  It is intuitive and clean, allows manipulation of the audio whilst dictating, so you can move backwards, forwards, insert and so on – and then, once you are ready, you upload the audio directly to us.  You can choose the service standard (24 hours, 4 hours and 1 hour), and you can also annotate your dictation with visible information for us – for example, client name, client case reference, etc. 

Our customers are wide ranging and are from many industries. We have many IFA firms on our books – and they are finding the App dictation very useful indeed.  Immediately they are out of a client meeting, whether this meeting is in person or online, they can dictate the minutes of the meeting, and the minutes will be transcribed by one of our experts and the document returned via e-mail.  If our one hour service standard is chosen, the document is back in their e-mail box by the time they’ve cleared away their file and had a quick cuppa – it’s that simple. 

Give us a call on 0113 2597406
Have a look at our website www.evergreendictate.com
Download our app below.

Gill Price
Evergreen Dictate
Evergreen Business Support
0113 2597406

GOOGLE PLAY

APP STORE

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Sir, you’ve given us too much homework! https://evergreenbs.com/index.php/2020/09/21/sir-youve-given-us-too-much-homework/?utm_source=rss&utm_medium=rss&utm_campaign=sir-youve-given-us-too-much-homework Mon, 21 Sep 2020 10:00:02 +0000 http://evergreenbs.com/?p=474 That certainly was the cry in March 2020 throughout the UK by many workers, forced by the COVID-19 pandemic to work from home – and I’m not talking about school pupils. Until then, many people working in various industries really did not give a lot of thought about the realities of walking a few steps…

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That certainly was the cry in March 2020 throughout the UK by many workers, forced by the COVID-19 pandemic to work from home – and I’m not talking about school pupils. Until then, many people working in various industries really did not give a lot of thought about the realities of walking a few steps to work rather than leaving the house for the daily commute.  Many staff who, in the early part of the year, were forced to work at home really did wonder how they would be able to work effectively.

For Evergreen Business Support Ltd (EBSL), it’s simply how we work, and how we’ve worked for more than twenty one years. We offer digital dictation. Customers are able to download our free App Evergreen Dictate from the App Store or from Google Play (see links below).

GOOGLE PLAY
APP STORE

Customers dictate, we transcribe, and we send back the documents via e-mail or upload them as necessary. Our systems, our workflows and our processes are tried and tested, many, many times over. It works.  We provide an outstanding service, and we always have done.  It’s our business model. We are excellent at what we do. During the early days of employing home workers, we regularly received applications from people hopeful of being employed, without them having really understood that working at home did not simply mean being available for work and also having a home.  Lots of applicants didn’t even expect that we would test their typing skills or check their qualifications.  Some people are still amazed that we actually interview people (twice or three times sometimes), ask for references, have a work rota and a holiday chart, issue contracts, utilise a probationary period, have proper lunch breaks … the list goes on.

My feelings, having worked at home for more than two decades, have not really changed since Day One of setting up a business and employing home workers.

  • Working at home should not be embarked upon just because it’s fashionable or because your competitors are doing it.
  • Working at home does not work for every role and for every business.
  • Working at home for a company should be seen as a ‘proper’ job.  The fact of working at home should be incidental to the job itself.

As our nationwide confinement to home is eased, there will be a collective sigh of relief for many.  However I still think that ‘Sir, you’ve given us too much homework!’ will be the frustrated words of many, as they would dearly love to get back to the office.

Give me a call or drop me a line if you want to chat through anything about home working.  If you are an employer thinking how best to manage a remote team, get your team dictating or get your transcribers transcribing, I am a good sounding board, I really understand about home working and remote teams.

Gill Price
Evergreen Dictate
Evergreen Business Support

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Accolades, testaments, very well done everybody, you are the best, we love your work, etc., etc. https://evergreenbs.com/index.php/2020/09/08/accolades-testaments-very-well-done-everybody-you-are-the-best-we-love-your-work-etc-etc/?utm_source=rss&utm_medium=rss&utm_campaign=accolades-testaments-very-well-done-everybody-you-are-the-best-we-love-your-work-etc-etc Tue, 08 Sep 2020 10:00:00 +0000 http://evergreenbs.com/?p=472 Many websites offering various services include testaments and potted histories of how ABC company has helped XYZ company carve out a competitive edge. We have been providing a brilliant service for our customers for more than twenty one years.  Indeed, many of our initial customers still dictate to us today – what greater compliment than…

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Many websites offering various services include testaments and potted histories of how ABC company has helped XYZ company carve out a competitive edge.

We have been providing a brilliant service for our customers for more than twenty one years.  Indeed, many of our initial customers still dictate to us today – what greater compliment than that?

At Evergreen, we place enormous emphasis on confidentiality, and that, to us, includes the fact of our customer base – the very detail that customers are using us at all.  The nature of all of our work is private – it is between us and the customer.  We have, over the years, received many recommendations from existing clients, and those recommenders have obviously revealed to a third party that they trust us with their work.  We have received hundreds of accolades over the years and I have saved every one – they are very important to us and, call me sentimental, but they are very precious to receive.

We will not publish the names of our clients on our website, and we would not ask our clients for permission to do so. 

I am more than happy to put any potential new client in touch with an existing user or two – surely a more appropriate and personal recommendation?

We are extremely proud of keeping so many customers so very happy for a huge amount of years.  We’ll carry on as we are doing, and your secrets are safe with us!

Gill Price
Evergreen Dictate
Evergreen Business Support

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Once upon a time, there was a girl who really loved typing. https://evergreenbs.com/index.php/2020/08/26/once-upon-a-time-there-was-a-girl-who-really-loved-typing/?utm_source=rss&utm_medium=rss&utm_campaign=once-upon-a-time-there-was-a-girl-who-really-loved-typing Wed, 26 Aug 2020 18:53:59 +0000 http://evergreenbs.com/?p=468 It was me. The end. It’s true, I am in this industry because of a love of typing – real typing. Most people nowadays have keyboard skills, it’s expected, it’s part of life, teachers and pupils use keyboards in lessons, youngsters at home are simply used to seeing keyboards/using keyboards/hearing keyboards … phones, tablets, PCs…

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It was me.

The end.

It’s true, I am in this industry because of a love of typing – real typing.

Most people nowadays have keyboard skills, it’s expected, it’s part of life, teachers and pupils use keyboards in lessons, youngsters at home are simply used to seeing keyboards/using keyboards/hearing keyboards … phones, tablets, PCs … ambient noise for the past twenty years or so.

Not everyone appreciates, however, that keyboard skills are not the same as ‘typing’.  A professional typist is a qualified individual who has worked hard to hone specialist skills.   It is not just a matter of using the correct fingers on the QWERTY keyboard (not everyone who uses a keyboard is even aware that there are correct positions for every finger, and that ‘home keys’ exist).  The professional typist is trained in letter and document layout, is aware of correct spacing (it’s not just a matter of choice how many lines to leave between the date and the ‘Dear’).  The properly trained typist has built up not only accuracy and speed, but has been taught how to properly formulate letters and reports.  The speedy audio typist is very adept at making appropriate judgements and decisions – many ‘dictators’ (those who dictate) never use punctuation in their dictation, but rely on the audio typist to understand what is being said, and to ensure that what ends up on the paper makes perfect sense.  

A professionally trained typist is very skilled and becomes fluent in jargon and terminology from all industries.  Typing from a dictated source is a great way to absorb knowledge.

Professionally typed documents really can make a difference to how customers view you and the service you offer.  When you have documents, letters or e-mails to send to your customers it is well worth having them prepared properly by a specialist.  A professionally trained, competent typist can give you a competitive edge.  

If you want to issue documents which enhance the fact that you are an expert in your field, use an expert to prepare them – a typist.  

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COVID-19 NOTICE https://evergreenbs.com/index.php/2020/06/09/covid-19-notice/?utm_source=rss&utm_medium=rss&utm_campaign=covid-19-notice Tue, 09 Jun 2020 13:36:08 +0000 http://evergreenbs.com/?p=451 We are fully operational during this unprecedented and difficult time and our service standards remain unaffected.  Our typists are fully operational as always – working at home is nothing new to us – our business enjoys superb connectivity within our team and with our clients. If you are struggling to adapt to working at home…

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We are fully operational during this unprecedented and difficult time and our service standards remain unaffected.  Our typists are fully operational as always – working at home is nothing new to us – our business enjoys superb connectivity within our team and with our clients.

If you are struggling to adapt to working at home or have staff who need back-office support please give us a call. Our digital dictation app is quick to download – new customers could be dictating today.

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The past is a foreign country https://evergreenbs.com/index.php/2020/05/27/the-past/?utm_source=rss&utm_medium=rss&utm_campaign=the-past https://evergreenbs.com/index.php/2020/05/27/the-past/#respond Wed, 27 May 2020 18:12:57 +0000 http://evergreenbs.com/newsite/?p=413 THE PAST IS A FOREIGN COUNTRY: THEY DO THINGS DIFFERENTLY THERE so begins L P Hartley’s The Go-Between   Has there ever been a time that better fitted those words? Things are so very different now to this time last year. And yes, looking back, we definitely did things differently there …It’s almost the end of…

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THE PAST IS A FOREIGN COUNTRY: THEY DO THINGS DIFFERENTLY THERE

so begins L P Hartley’s The Go-Between 

 
Has there ever been a time that better fitted those words? Things are so very different now to this time last year. And yes, looking back, we definitely did things differently there …
It’s almost the end of May, our personal and business lives have been turned upside down. Who would have imagined the early part of 2020 would begin with business premises being devoid of staff, and those staff, sometimes like square pegs in round holes, making the best of working from home. Early days it was so very strange for many people, but over the weeks and months we have come to accept the ‘new norm’, we’ve got by with online meetings, with balancing a laptop on the kitchen table, fitting in child care, home workouts, and just about managing to get along with other household members.
… we definitely did things differently there …
Shared spaces have not been ideal for many, but in the glorious May days we are enjoying right now, things are becoming more settled, and we are seeing the first tentative steps for staff returning to businesses. As our lovingly tended gardens are responding to our careful attention and rewarding us with splashes of bright colour, some staff are being carefully managed into hitherto empty spaces, and shoots of work are peeking through again for service providers.
… we definitely did things differently there …
Lockdown is not over yet, and collectively as we move forward, maintaining social distancing and respect for others, we perhaps can congratulate ourselves a little bit, we’ve come a long way. Most people I am in contact with have maintained, in the main, a sense of humour and humility about things. Those who have been forced to isolate alone will hopefully soon have some company again. Families have bonded, I believe – in a bubble of time never to be repeated.
… we definitely did things differently there …


I wish success to all our existing customers, new customers, colleagues and contacts.


We are here, if you need us.

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