{"id":354,"date":"2020-04-14T15:04:20","date_gmt":"2020-04-14T15:04:20","guid":{"rendered":"http:\/\/evergreenbs.com\/newsite\/?page_id=354"},"modified":"2020-06-17T15:52:34","modified_gmt":"2020-06-17T15:52:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/evergreenbs.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\r\n\t\t\t\r\n\t\t\t\t\t\t\tFREQUENTLY ASKED QUESTIONS<\/span>\r\n\t\t\t\r\n\t\t\t\t\t<\/h2>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FAQ?....<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Everything you need to know<\/strong><\/p>

If this is the first time that you have considered outsourcing your dictation, we realise that you may have a few queries \u2013 we understand that you need to be certain that your documents are in safe, professional hands. We have put together a list of the questions that we are frequently asked about our professional typing services. If you are still unsure about something, please do not hesitate to call on 0113 2597406 or e-mail us using the online contact form<\/a>.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - How can I be certain that my dictation has reached you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A \u2013 If using our App, your will see an \u2018upload complete\u2019 message. If dictating by telephone, you will hear \u2018dictation successful\u2019.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - I'm not very good at dictating - I want my typist to make sense of what I'm saying and for it to appear perfectly in print!<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – That is what we are good at!<\/p>


We understand that when people are dictating it isn’t always easy to construct grammatically correct sentences. That is why we do not simply transcribe your dictation word for word (unless of course you specify that you want us to). Instead, we will check your document to ensure that it reads professionally and is grammatically correct. All our typists are professionally trained secretaries.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - My work is very confidential, I worry about trusting it to an outsider.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – We understand your concerns. We expect to sign a Confidentiality Agreement with you and, in turn, all our fully employed typists have a confidentially clause included as part of their employment contract. Additionally, as we always aim to develop an ongoing relationship with our clients, we hope that you will consider us part of your extended team, safe in the knowledge that we have your interests as our priority.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - I write to the same group of people, in the same departments very often. I don't want to be spelling out their names every time.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – No problem! We automatically build up a knowledge base for our customers to facilitate the dictation process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - What if I know I\u2019ve made a mistake in dictation but have already replaced the received or pressed \u2018send\u2019 on the app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – Don\u2019t worry! Simply give us a call. Your query will be dealt with immediately by our UK-based personnel. We are very user friendly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - I am on the road quite a lot. I don't want to keep calling at the office to do the dictation.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – Then dictate on the move! Dictations via our App can be done when convenient to you. Our telephone dictation system may be accessed via any telephone line, whether landline or mobile, in the UK or abroad.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - Sometimes it is evening time when I'm ready to dictate, or even very early in the morning. Sometimes I want to dictate over a weekend. Will the system be available at that time?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – Yes. All our dictation systems are available twenty-four hours a day and seven days each week, 365 days a year.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ - I use medical terms\/legal terms\/financial services jargon. How will the typists recognise these?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A – We have a great deal of experience in a variety of sectors. Our typists have a good working knowledge of various industries, coupled with years and years\u00a0of solid work experience. We are experts at understanding terminology, jargon and accents.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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If you are unsure about any aspect of our transcribing service or would like to discuss your typing needs in greater detail, please call now on 0113 2597406 or complete our online contact form.<\/a><\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FREQUENTLY ASKED QUESTIONS FAQ?…. Everything you need to know If this is the first time that you have considered outsourcing your dictation, we realise that you may have a few queries \u2013 we understand that you need to be certain that your documents are in safe, professional hands. We have put together a list of…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nFAQ • Evergreen Dictation<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/evergreenbs.com\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ • Evergreen Dictation\" \/>\n<meta property=\"og:description\" content=\"FREQUENTLY ASKED QUESTIONS FAQ?…. Everything you need to know If this is the first time that you have considered outsourcing your dictation, we realise that you may have a few queries \u2013 we understand that you need to be certain that your documents are in safe, professional hands. We have put together a list of…\" \/>\n<meta property=\"og:url\" content=\"http:\/\/evergreenbs.com\/index.php\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Evergreen Dictation\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-17T15:52:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/evergreenbs.com\/#organization\",\"name\":\"Evergeen\",\"url\":\"https:\/\/evergreenbs.com\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/evergreenbs.com\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/evergreenbs.com\/wp-content\/uploads\/2020\/04\/Main-logo.png\",\"width\":512,\"height\":512,\"caption\":\"Evergeen\"},\"image\":{\"@id\":\"https:\/\/evergreenbs.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/evergreenbs.com\/#website\",\"url\":\"https:\/\/evergreenbs.com\/\",\"name\":\"Evergreen Dictate\",\"description\":\"Digital dictation and transcription. 24\/7\",\"publisher\":{\"@id\":\"https:\/\/evergreenbs.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/evergreenbs.com\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/evergreenbs.com\/index.php\/faq\/#webpage\",\"url\":\"http:\/\/evergreenbs.com\/index.php\/faq\/\",\"name\":\"FAQ • Evergreen Dictation\",\"isPartOf\":{\"@id\":\"https:\/\/evergreenbs.com\/#website\"},\"datePublished\":\"2020-04-14T15:04:20+00:00\",\"dateModified\":\"2020-06-17T15:52:34+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/evergreenbs.com\/index.php\/faq\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/pages\/354"}],"collection":[{"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/comments?post=354"}],"version-history":[{"count":4,"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/pages\/354\/revisions"}],"predecessor-version":[{"id":461,"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/pages\/354\/revisions\/461"}],"wp:attachment":[{"href":"https:\/\/evergreenbs.com\/index.php\/wp-json\/wp\/v2\/media?parent=354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}