Everything you need to know

If this is the first time that you have considered outsourcing your dictation, we realise that you may have a few queries – we understand that you need to be certain that your documents are in safe, professional hands. We have put together a list of the questions that we are frequently asked about our professional typing services. If you are still unsure about something, please do not hesitate to call on 0113 2597406 or e-mail us using the online contact form.

A – If using our App, your will see an ‘upload complete’ message. If dictating by telephone, you will hear ‘dictation successful’.

A – That is what we are good at!

We understand that when people are dictating it isn’t always easy to construct grammatically correct sentences. That is why we do not simply transcribe your dictation word for word (unless of course you specify that you want us to). Instead, we will check your document to ensure that it reads professionally and is grammatically correct. All our typists are professionally trained secretaries.

A – We understand your concerns. We expect to sign a Confidentiality Agreement with you and, in turn, all our fully employed typists have a confidentially clause included as part of their employment contract. Additionally, as we always aim to develop an ongoing relationship with our clients, we hope that you will consider us part of your extended team, safe in the knowledge that we have your interests as our priority.

A – No problem! We automatically build up a knowledge base for our customers to facilitate the dictation process.

A – Don’t worry! Simply give us a call. Your query will be dealt with immediately by our UK-based personnel. We are very user friendly.

A – Then dictate on the move! Dictations via our App can be done when convenient to you. Our telephone dictation system may be accessed via any telephone line, whether landline or mobile, in the UK or abroad.

A – We have a great deal of experience in a variety of sectors. Our typists have a good working knowledge of various industries, coupled with years and years of solid work experience. We are experts at understanding terminology, jargon and accents.

If you are unsure about any aspect of our transcribing service or would like to discuss your typing needs in greater detail, please call now on 0113 2597406 or complete our online contact form.