Terms & Conditions


Evergreen Business Support
Evergreen Dictate
Referred to as ‘Evergreen’ in these Terms & Conditions

Evergreen staff members are fully employed by Evergreen and we have confidentiality clauses in our employment contracts. Evergreen are happy to sign a confidentiality agreement/data processing contract /general contract with clients as requested and as appropriate for services provided.


All documents are proof read by Evergreen before being returned to the client. The client is responsible for ensuring the accuracy of any document before onward transmission. We accept client orders verbally or by e-mail, and we will confirm by e-mail the agreed nature of the service and the agreed delivery date and the costs.

Payment terms for regular clients are fourteen days from issue of invoice. For regular clients Evergreen will issue a monthly invoice at the end of each calendar month at the appropriate and agreed rate for work undertaken. Invoices are issued by e-mail. Invoices are settled by direct payment into our bank account or by cheque.

Payment terms for one-off jobs or for ad hoc work are agreed at the time of Evergreen accepting the order. In some circumstances Evergreen will require payment or a deposit in advance of commencement of the order.

If you are unsure about any aspect of our transcribing service or would like to discuss your typing needs in greater detail, please call now on 0113 2597406 or complete our online contact form.